24-Hour Emergency Services

In case of medical urgencies, call Hinds Hospice first

Call your Hospice Care Team for all medical needs and urgent situations

As a hospice patient, all health care services (i.e., hospitalizations and emergency room visits) must be coordinated by your Hospice Team these services may not be covered.

After-hours services

A nurse is always available to assist you with urgent issues, even after regular office hours, on weekends and during holidays.
Your call will be answered by a nurse who will address your needs and coordinate with our Care Team.

When to call after hours

Pain that does not respond to medicines on hand

Any falls

New symptoms – i.e., labored breathing, agitation, or restlessness

No urination after eight hours, with discomfort

No bowel movement after three days

Uncontrolled symptoms – i.e., nausea, vomiting, diarrhea, or bleeding

Temperature above 101F that does not respond to Tylenol

Patient unable to wake up (new problem)

Catheter leakage

Chest pain

Patient death

When to call on weekdays during business hours

Medication refills

Request for supplies, visit, or schedule change

Questions about lab work or tests

Questions about scheduling of visits

Message for the Hospice Care Team

General questions or concerns